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Hermes Construction & Home Improvement

Privacy Policy

Your privacy matters to us. Here’s how we handle information when you visit our website or get in touch with our team.

Last updated: October 31, 2026

Information we collect

We collect information you choose to share when you contact us, request an estimate, use our chat assistant, or otherwise communicate with us. This may include your name, email address, phone number, address, project details, scheduling preferences, and the contents of your messages.

When you use our website, we and our service providers may automatically collect technical information, including your IP address, browser and device details, pages viewed, and how you interact with the site.

How we use your information

We use information as appropriate to:

  • Respond to questions, arrange visits, and prepare or follow up on estimates.
  • Communicate about your project, requested services, and our business relationship.
  • Operate, maintain, protect, and improve our website and services.
  • Comply with legal obligations and address fraud, security, or other legitimate business needs.

Cookies and similar technologies

We use necessary cookies and similar technologies to support the website. Optional analytics, marketing, and platform analytics technologies are subject to your choices where available. You can review or change those choices at any time using “Cookie settings” in the footer. You can also manage cookies through your browser; disabling some technologies may affect site functionality.

How information may be shared

We may share information with service providers that help us operate the website, process inquiries, communicate with customers, or support our business. For example, estimate requests may be handled through ContractorPlus, and messages to Ava, our AI assistant, may be processed by technology providers to generate a response. Please avoid sharing sensitive personal or financial information in chat.

We may also disclose information when required by law, to protect rights or safety, or in connection with a business transaction. We do not control how independent third-party sites handle information you provide directly to them.

Third-party services and links

Our website may link to or use services provided by other companies, including ContractorPlus, HFS Financial, social media platforms, and website hosting providers. Their own privacy policies and terms apply to their services. Please review those policies before submitting information to them.

Retention and security

We keep information for as long as reasonably necessary for the purposes described here, to maintain business records, resolve disputes, or meet legal obligations. We use reasonable measures to protect information.

Your choices and rights

You may contact us to ask about the personal information you have provided or to request access, correction, or deletion. Depending on where you live and applicable law, you may have additional rights. We may need to verify your identity and may retain information where permitted or required by law.

You can manage optional cookie preferences through the link in the footer and can ask us to update your communication preferences by contacting us.

Children’s privacy

This website is not directed to children under 13. If you believe a child has provided personal information through the site, please contact us so we can review the situation.

Changes to this policy

We may update this policy as our practices or legal requirements change. The updated version will be posted on this page with a revised date.

We’re here to help

Questions? Contact us.

If you have questions about this page or our practices, get in touch with Hermes Construction & Home Improvement.

PO Box 127, Plainfield, NJ 07061